Texas Litigation Firm Representing Clients Across the U.S.
The attorneys at Grisham & Kendall, PLLC have successfully represented numerous hotel owners whose properties sustained significant damage from wind, hail, water, and other natural disasters. When a major event such as a hurricane strikes, hotel operators not only face extensive property damage but must also manage the needs of current guests, handle future reservations, and recover from serious financial losses — all of which may lead to a substantial business interruption or business income loss claim.
Most hotel insurance policies provide coverage for business income losses during the period of restoration following a covered event. However, insurance companies often underpay these claims by underestimating the scope and value of the damage. Even when the period of restoration is agreed upon, disputes commonly arise over how the business interruption claim is calculated.
At Grisham & Kendall, we understand the complexities of commercial insurance disputes and work to ensure that our hotel clients receive full and fair compensation — not just for the physical property damage, but also for the income lost during the recovery period. If your hotel insurance claim has been delayed, denied, or undervalued, we’re here to help.
The attorneys at Grisham & Kendall, PLLC have represented hundreds of residential and commercial property owners whose claims have been wrongly denied or underpaid. If you find yourself in a dispute with your insurance company due to the delay or denial of your hurricane hotel damage or negligence claims, then then please contact us to discuss how we may be of assistance. The attorneys at Grisham & Kendall, PLLC can help you recover what you are owed under your insurance policy.
If you own or operate a hotel or motel, you understand how critical it is to maintain consistent occupancy and operational continuity. Every room taken out of service represents lost revenue, reduced bookings, and potential long-term reputational damage. When property damage forces you to close rooms—or an entire property—the financial impact can escalate quickly.
Whether your hotel property damage is caused by severe weather, hurricanes, wind or hail, flooding, fire, plumbing failures, vandalism, or guest-related incidents, you rely on your commercial property insurance policy to protect your investment. Unfortunately, many hotel owners discover that insurance companies do not always honor their obligations without resistance.
Large commercial claims—especially those involving structural damage, business interruption, or loss of income—are often delayed, underpaid, or denied. When insurers dispute your claim, your ability to restore operations and recover lost revenue may be jeopardized.
At Grisham & Kendall, PLLC, our experienced hotel insurance claim attorneys represent hotel and motel owners across Texas in complex commercial property damage disputes. If your claim has been denied, delayed, or undervalued, we will carefully analyze your policy, investigate the damage, and aggressively pursue the full compensation you are owed.
In many cases, simply having an experienced Texas hotel property damage lawyer involved signals to the insurer that you are prepared to enforce your rights under the policy.
Do not allow your insurance company to minimize your losses. Contact us today for a free consultation and learn how we can help protect your hotel or motel business.
Unfortunately, one of the primary reasons insurance companies deny, dispute, or delay hotel and motel insurance claims is simple: to protect their bottom line. Large commercial claims—such as those involving hotel property damage, business interruption, or loss of income—can significantly impact an insurer’s profit margin. By minimizing payouts, insurers increase their profits.
Some insurance companies also assume that hotel and motel owners don’t have the time, resources, or legal knowledge to fight back. They may use tactics like lowball estimates, excessive documentation requests, or outright claim denials—hoping you’ll accept less than you deserve or walk away entirely. In other cases, insurers may challenge whether the damage was truly caused by a covered event, such as a storm, flood, or fire.
At Grisham & Kendall, PLLC, we see through these strategies. Our experienced hotel insurance claim lawyers know how to push back against bad faith practices and build strong claims supported by evidence, expert opinions, and a thorough understanding of your policy. We are committed to helping Texas hotel and motel owners recover the compensation they are rightfully owed.
If your commercial property insurance claim has been delayed, denied, or underpaid, contact us today. We’ll fight for your rights so you can focus on running your business—not dealing with insurance company red tape.
Bad faith insurance is a type of insurance claim where the insurance company denies or disputes the claim, even when it is valid, in order to save money. This can be very frustrating for the policyholder, who may not have the time or resources to fight back. At Grisham & Kendall, we have experience fighting insurance companies and will do everything in our power to get you the compensation you are owed.
There are a number of different types of hotel property damage that can occur, and each can result in a significant loss for the business. Some examples include:
-Damage from guests, such as food and drink spills, damage to furniture or fixtures, and violence or vandalism
-Damage from weather conditions, such as flooding, high winds, or hail
-Fire damage
-Smoke damage
-Water damage, such as from a broken pipe or overflowing sink or toilet
If your motel or hotel was damaged and your insurance company is being difficult, the hotel damage lawyers at Grisham & Kendall can help.
Contact us today for a free and confidential case consultation!
Yes, a hotel may pursue litigation against a guest, developer, contractor, builder, or other party if they believe them liable for damages. In certain instances, where damage is accidental and reported to the hotel by the guest, the hotel can claim against their insurance.
Hotels may charge guests for damage to rooms. This typically will run anywhere from $50 to $1000, depending on the damage done. In one recent case, a guest was charged $250 for a damage mattress. Hotels usually absorb the costs related to small damage claims like a chipped or broken piece of glassware or lamp. These smaller types of claims can average between $5,000 to $12,000 a year for a 120-room hotel.
The hotel damage insurance claim process starts with an initial consultation between our lawyers and the client where we learn about the situation and determine your insurance company’s percentage of liability for the damages based on your policy and what we believe your compensation should be. Once we have this information, we will begin working with your insurance company on your behalf to get you the compensation you deserve.
